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Refund / Return Policy

Items are in antique or vintage condition and described or photographed as well as possible. Items's condition is commensurate with age. Buyers have 48 hours after delivery to inspect their item(s) and contact Anna's European Antiques if they wish to return an item. The buyer is responsible for the outbound and return shipping charges, and they will be deducted from the buyer's original purchase price + taxes if applicable.

 

When contacting us to initiate a return, please include:

 

  • The reason for the return

  • Your phone number

  • If the item arrived damaged, photos of the damaged item and packaging

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Each returned item must be received in original condition. The shop reserves the right to deduct for any damage that may have occurred not related to transportation. A refund of the purchase amount, less any charges for which the buyer is responsible, will be processed upon confirmation that the item has been safely returned to the seller.

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